Client Testimonials

Dear Friends,


One of the most important things I do for my clients is being there for them not only before they depart on their journey but being there while they are away. When traveling,there is always the possibility of the unforeseen issue to arise,and often times, travelers are not prepared to deal with those issues on their own. That's why I provide a 24/7 direct line to my cell phone.I deal with those issues and almost always solve the problem or run interference, so my clients can just continue to enjoy their holidays with out having to work at fixing problems. That's my job and that's what Ultra Service is all about.


Scott Grody

CEO

Dear Friends,

One of the most important things I do for my clients is being there for them not only before they depart on their journey but being there while they are away. When traveling,there is always the possibility of the unforeseen issue to arise,and often times, travelers are not prepared to deal with those issues on their own. That's why I provide a 24/7 direct line to my cell phone.I deal with those issues and almost always solve the problem or run interference, so my clients can just continue to enjoy their holidays with out having to work at fixing problems. That's my job and that's what Ultra Service is all about.

Scott Grody

CEO

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  • Michael Horswell Dean Of Arts And Letter Fau Wrote...

    June 03, 2019

    Scott did a superb job with our large group. He not only resolved any unforeseen issues that came up during the trip, but he was always several steps ahead of potential problems. Scott was also quick to ensure we took advantages of opportunities that arose as we traveled...making our trip an unforgettable experience! ... Read More

  • Marilyn And Jay Weinberg Wrote...

    May 29, 2019

    "Scott, we want to thank you for the wonderful FAU cruise to Rome, Florence, and Southern France. It was enjoyable, restful and enlightening in every respect. You really took care of every detail and did an incredible job in providing a wonderful cruise experience, lecture, food, entertainment, shore excursions and fellowship. Many thanks to you, John and Caroline for all you did to make it a wonderful experience and providing us with this opportunity. Fondly Marilyn and Jay Weinberg." ... Read More

  • Cherie Hurlbut Wrote...

    May 30, 2019

    "Hi Scott,Howard and I want to thank you directly for all your help on the FAU trip. We had so much fun and so many memorable experiences. It was just incredible and I know that you played a key role in bringing it all together. I can only imagine how tough your job was. It's not easy managing any group of this size and then given the varied ages and physical limitations it becomes even more difficult. But my hats off to you for bringing it all together. I felt especially bad when you missed our dinner in Rome when you so graciously bowed out to accommodate others. But I know it goes with the job. By the way, when you get a minute could you email me the name of the restaurant in Eze that Marilyn and Jay had lunch at. She just raved about the place. And I also wanted to mention when we got back this weekend we ran into Barbara and Arnold Cohen at the Polo Club and ended up having lunch with them. She was watching the trip (through Arlene's facebook pages) and mentioned that you were their travel agent too. It's a small world. Again, many thanks for all your help! Cherie" ... Read More

  • Dr. Ira Gelb Of Fau Wrote...

    May 28, 2019

    "What a great trip, Scott, thanks to you. When & where is our next journey? Home from an outstanding FAU Friends Tour. Including cruising the Italian and French Rivera on board the spectacular Crystal Serenity, three remarkable days in Rome and exploring the important FAU archeological dig in Sicily. An amazing experience with wonderful people. Thank you FAU president John Kelly and First Lady Carolyn Kelly for arranging for this exceptional adventure. " ... Read More

  • Dr Stuart Markowitz of FAU Wrote....

    May 28, 2019

    "Scott was terrific to work with on our recent trip to Italy, including a cruise and 3 days in Rome. He was ALWAYS available and did everything humanly possible to make the trip successful while accommodating a large group. I can't say enough- he did a superb job!" ... Read More

  • Teri Wolofsky Wrote...

    May 28, 2019

    "Hi Scott, Welcome Home, Thank you for all you did to arrange such a fabulous trip with FAU. I had a super time meeting so many wonderful people and also because of you I never skipped a beat. Thanks again for a great experience." ... Read More

  • Francesca Daniels Wrote...

    May 28, 2019

    Lovely Florida Atlantic University trip to Europe organized by Scott Grody Travel. Hard worker and caring. ... Read More

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    • Katherine Wrote...

      February 28, 2019

      "Thanks for all you do. You are one terrific travel agent." ... Read More

    • Alan Mitchell Wrote...

      February 28, 2019

      "Scott's the BEST!!!" ... Read More

    • Alan Stepner, Member - The Club At Boca Pointe Wrote...

      February 28, 2019

      "Ellen and I are avid cruisers. Our first cruise was just over 60 years ago on the Queen of Bermuda. As I mentioned at our group meeting, your delivery of all of our needs was fabulous! In 60 years we have never received such detailed information, packaged documents,printouts and follow ups as you provided. ​I plan on speaking to our Country Club's management about how great it is to be working with you. Kudos to you Scott!!!​" ... Read More

    • E.J. Dopkin Wrote...

      February 28, 2019

      "When the ADV Club was talking about a cruise, I was told that they were going to use a friend of a friends travel agent. I told them that I'm sure that they could use whoever, but You were the only one that they should use. You know the ins and outs of every thing from start to finish. I'm thrilled that they listened cause you are THE MAIN MAN. Thanks for the handicap room also." ... Read More

    • Gene Zager Wrote...

      February 28, 2019

      "Returned from Israel after 2 weeks and my oldest grandson Benjamin Wiatrak’s Bar Mitzvah. My wife and I have traveled the world, from Floridato Washington, from Alaska to Hawaii. From all over Europe to Israel. FromChina, Singapore, Hong Kong, Thailand and Viet Nam. We’ve cruised the Caribbean and the Trans-Atlantic from Barcelona to Miami. Last year we cruised the Amazon River down to Rio de Janeiro. We’ve been very blessed and are so grateful for all we’ve been given. But this last trip to Israel was my best trip ever. The reason? We took the WHOLE FAMILY with us. 4 daughters and their families. 18 of us all together. Sharing the joy of Ben’s Bar Mitzvah at the Western Wall and the wonders of Israel all together. THE WHOLE FAMILY. We shared the tunnels under the Western Wall, all 4 quarters of the Old City, Masada, the Dead Sea, Yad Vashem. We all planted our own tree with silent prayers for who we wanted to Memorialize or Honor. The hub bub of Tel Aviv and a visit to one of the oldest citiesin the world, Jaffa. The best of all is that we all left with memories that will be with us for the rest of our lives. Am I a lucky guy or what?" ... Read More

    • Steve Silver Wrote...

      February 28, 2019

      "The last 4 letters of enthusiasm IASM...I AM SOLD MYSELF! I should be, and probably is the mission statement of SCOTT GRODY TRAVEL. We have used his services many times, and can truly say everything has been FIRST CLASS!!! Scott loves to "put you in the picture" and speaks about every detail of your trip like it's the first time ( eventhough he's been doing it successfully for decades!! ). His customer service is THE BEST!! Scott, I can't tell you how much I appreciate your highly experienced, friendly help, guidance, and service on our upcoming vacation, and those great trips in the past !! That "old school" first class personal treatment, is almost non-existent these days. But, much more importantly, it's so fantastic to have been able to reconnect with you, an old (young) friend!!" ... Read More

    • Angela Lombardi Wrote...

      February 28, 2019

      "Scott is the man! He goes that extra mile to help and is so easy to work with!" ... Read More

    • Neil Gillman Wrote...

      February 28, 2019

      "My wife and I just completed our first trip with Scott, and it was fabulous..Not only did Scott arrange for a wonderful trip, but more importantly if a question arose while we were away, he was available to answer any questions.. We have traveled extensively and never had anyone so easy to work with and so well informed.I wouldn't use anyone else." ... Read More

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      • Gloria Berger Wrote...

        February 28, 2019

        "So glad that you are using Scott now. Glad I made a great match. Told you he is the best. Glad you enjoyed." ... Read More

      • Dawn Marie Wrote...

        February 28, 2019

        "Scott Grody Travel is the best!!! Thank you Scotty for recommending the most beautiful places in Italy. 💗" ... Read More

      • Alan Stepner Wrote...

        February 28, 2019

        "Dear Scott As I stated at our meeting last night, Ellen and I are avid cruisers. Our first cruise was just over 60 years ago on the Queen of Bermuda. As I mentioned at our group meeting, your delivery of all of our needs was fabulous! In 60 years we have never received such detailed information, packaged documents,printouts and follow ups as you provided. ​I plan on speaking to our Country Clubs management about how great it is to be working with you. Kudos to you Scott!!!​" ... Read More

      • Millie Taube Wrote...

        February 28, 2019

        "Many years ago, when Scott Grody was my boss, he planned a trip to Europe for me and my mother. It was one of the most memorable vacations of my life. He recommended the most beautiful, elegant hotels and told me to"get lost" in these magnificent places. He told me where to go, what kind of car to rent and what the best restaurants were. I will NEVER forget this trip and Scott made it all possible with his knowledge and experience.i will always be grateful." ... Read More

      • Valerie Blondeau Wrote...

        February 28, 2019

        "What Scott does not know about the travel industry is frankly not worth knowing. I never travel without consulting Scott even though i am now living in the UK he is my first "port" of call and he never fails. Many of my fondest memories come from Scott Grody travel." ... Read More

      • Donna And Manny Wrote...

        February 28, 2019

        "We have been using Scott as our travel agent for about 5 years. He is always polite, courteous, returns calls immediately and his recommendations are always right on. We would never use anyone else." ... Read More

      • D.B. Miami Wrote...

        February 28, 2019

        "A dear friend of mine who has spent his life in the travel and tourism industry recommended Scott Grody to me when I asked who he thought was the very best travel counselor in the country. I am a world traveler and let me tell you...my friend understated just how good Grody is. I became very sea sick on our cruise, just 3 days into a 30 day holiday of which 13 days was to be spent on this magnificent cruise ship. I called Scott at 3 o'clock in the morning ( his time ) and told him.."get me off of this ship!" Scott literally flew into action. We docked in a small seaside town in Italy just hours after my call. Scott had a limo waiting and spoke to the ship's manager to whisk us off the ship as soon as we docked. The limo took me to a private airport where a G-5 jet was waiting to take me and my family to Rome. During the next 10 days that would have been on the ship, Scott re-routed us to the finest hotels with the best rooms and views ( during a sold out period). It was the best visit to Italy I have ever experienced. Rome, Florence and Venice with private cars and drivers...lunch and dinner reservations and incredible private sightseeing tours. I don't know how he was able to accomplish all this within just about 1 day of my call...but he did. If you are world traveler....he should be your guy!" ... Read More

      • Marty Kobak Wrote...

        February 28, 2019

        "I and my family have been using Scott over 43 years! My first big trip was Europe for one month in 1989. He booked my family on the Concord to start the trip! London in 3hours ten minutes!!! And 1st class Europe , a cruise around Italy @ Greece! Fast forward to last two weeks on the celebrity summit! Had many questions! Scott assured us to take the Royal Suite and we would luv it! He was right as usual! Special needs he is all ears!!!he really makes sure each and every vacation is truly special! That's the sign of a great travel agent and friend!!! Dr Marty Kobak, family" ... Read More

      • Rosanne Rabinowitz Wrote...

        February 28, 2019

        "Everything is great. Scott you are the best.Everyone is having a great time" ... Read More

      • Courtney Knopf Wrote...

        February 28, 2019

        "Use Scott H Grody to book your cruise! He got us the best deal!" ... Read More

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        • Tabitha Finklestine-koutrakos Wrote...

          February 28, 2019

          "Scott...thank you so much. Also, thank you for planning this amazing trip for us. We had the most amazing time! The cruise was absolutely wonderful too. Thank you again for setting everything up. " ... Read More

        • Leslie Kennedy Wrote...

          October 17, 2017

          "Scott, Thank you for organizing the trip of a lifetime for Emily Feltz. And I to Israel. Thank you for your organization and planning and thinking of everything. I will be recommending this trip to everyone and to work with you. It was unbelievable. You’re the best!!" ... Read More

        • Fran And Bert Wrote...

          February 28, 2019

          "Hi Scott, We want to thank you so much for a well planned trip. Everything was truly first class. We got better seats on Alitalia going from Venice to Rome to Miami. Please let the ICS Co. know all pick ups were on time. Everything was perfect. Thanks again!" ... Read More

        • Joyce& Party Marty Wrote...

          February 28, 2019

          "Scott, you were the big honcho in Cedarhurst for many years! I rememberbeing blown away by your office& total volume of agents! We started doing business in the seventies & I will always remember 1989 four tickets on concord & almost 4 weeks in Europe vip!! We are still blown away throughout our trips planned by you today! Keep up being the outstanding person you are! Luv" ... Read More

        • Renee And David Wrote...

          February 28, 2019

          "Scott, you were SO right. The Celebrity Reflection ship was absolutely amazing. We had the BEST time and there was so much for the kids to do. The ship's decor was so gorgeous! It looked brand new with such luxurious fabrics and plush carpets. We loved all the restaurants, especially the specialty restaurants. The ship's staff was absolutely outstanding. Celebrity Reflection certainly exceeded our exceptions. You were right on target with our needs. Celebrity. Your recommendation was definitely the right decision for the family trip." ... Read More

        • Scott Peters Wrote...

          February 28, 2019

          " Dear Scott, Thanks so much for taking the time to speak with me today about yourAgency..wow is all I can say, your travel pedigree is amazing !! As soon as we got off the phone I checked out your website…beautiful andinspiring. It was a real pleasure to speak with someone who lives and loves travel andenjoys sharing this with their distinguished clients…*they are lucky tohave you in their corner !* Have a wonderful weekend and thanks again, Warm regards," ... Read More

        • Gene Zager Wrote...

          February 28, 2019

          "Returned from Israel after 2 weeks and my oldest grandson Benjamin Wiatrak’s Bar Mitzvah. My wife and I have traveled the world, from Floridato Washington, from Alaska to Hawaii. From all over Europe to Israel. FromChina, Singapore, Hong Kong, Thailand and Viet Nam. We’ve cruised the Caribbean and the Trans-Atlantic from Barcelona to Miami. Last year we cruised the Amazon River down to Rio de Janeiro. We’ve been very blessed and are so grateful for all we’ve been given. But this last trip to Israel was my best trip ever. The reason? We took the WHOLE FAMILY with us. 4 daughters and their families. 18 of us all together. Sharing the joy of Ben’s Bar Mitzvah at the Western Wall and the wonders of Israel all together. THE WHOLE FAMILY. We shared the tunnels under the Western Wall, all 4 quarters of the Old City, Masada, the Dead Sea, Yad Vashem. We all planted our own tree with silent prayers for who we wanted to Memorialize or Honor. The hub bub of Tel Aviv and a visit to one of the oldest citiesin the world, Jaffa. The best of all is that we all left with memories that will be with us for the rest of our lives. Am I a lucky guy or what?" ... Read More

        • Gene Zager Wrote...

          February 28, 2019

          "Being new clients of Scott's I don't have the wealth of experience with Scott that some of other writer's have. However, my wife and I are extensive travelers having traveled the States, Europe, Eastern Europe, the Baltic's, and Asia. Over the years we have worked with many travel agents, both up north and here in S.E. Florida and have had an extensive education of what we are looking for in a travel agent. Circumstances have us needing a new travel agent and Scott was most highly recommended by a close friend. We are now in the planning stages of a very special trip celebrating my 70th birthday. We considered a trip to Maui, New Zealand, Australia and Tahiti that Scott was helping us with and although Scott had given us extensive research and info we decided to go somewhere else for this celebration. Scott is putting a cruise package together for us that will take us from Miami to Rio with the highlight being cruising down the Amazon. I can only say at this point Scott has given us a ton of suggestions and help in planning this trip. His patience, professionalism and experience have been extremely helpful and we look forward to not only this trip but all our future trips with Scott's talented help." ... Read More

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          • Dawn Marie

            July 30, 2019

            Oh Let us share this! ... Read More

          • Angela Fisher

            July 30, 2019

            Just got back last night from my Alaskan cruise with the fam. Best vacation ever! Enjoy! ... Read More

          • Lynda Courteau Levitsky

            July 30, 2019

            Scott H. Grody Your are the very best ... Read More

          • Sue Rogoff Mochtak Heller

            July 30, 2019

            Scott H. Grody, Neil Saffer and Trisha Saffer you are such special people for who you are and what you do. ... Read More

          • Mary Stern

            July 30, 2019

            Scott- you are the best!! ... Read More

          • Lisa Powell Ashley

            July 30, 2019

            Thank You Scott for all you do for the community, especially Kidsafe Foundation. ... Read More

          • Christine Galenski 

            July 30, 2019

            Scott is the best! can't wait to hear about your trip! Who are you cruising? ... Read More

          • Neil Saffer

            July 30, 2019

            Our friend Scott H. Grody is the best travel professional anywhere. His "best in class" service, amazing attention to detail and customer satisfaction is renowned. If you ever travel anywhere and want to do it right call call Scott H. Grody Travel. In addition to his regular VIP Concierge travel consulting business. Scott has helped many worthy organization's raise hundreds of thousands of dollars with his "Cruise on the Fly" package. Through good times and tough ones, happy days and challenging ones Scott always puts his customers first. Next month Trisha and I will be taking a 7-day Scott Grody Cruise on the Fy to Alaska. A real bucket list item and one of the many opportunities that "Cruise on the Fly" winners" can take advantage of. Next time you see Scott H. Grody thank him for all that he has done and continues to do for our community. ... Read More

          • Arthur Adler

            July 30, 2019

            May I second the motion in re Scott. Whether it is a screwed passport situation in Hong Kong, visa issues with Russia or just can't get somewhere Scott's answer is always..."give me 5 minutes to take care of this". Truly the best and most caring. ... Read More

          • Mary Sterm

            July 30, 2019

            Well said Neil, I quadruple that! ... Read More

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            • Shane Bevilacqua

              July 30, 2019

              Scott H. Grody continues to make a huge impact for kids everywhere living with Type 1 diabetes. On behalf of JDRF Greater Palm Beach we thank you Scott! ... Read More

            • Neil Saffer

              July 30, 2019

              Scott you are a great friend to everyone, a tremendous asset to our community and a real mensch! We love you! ... Read More

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              • Gale Wechsler

                November 26, 2019

                I was a bit nervous going on a Cruise until Scott took me out for lunch. By the time we were finished with lunch , Scott somehow took my fear away and I was really excited for my trip. I had an amazing time, was treated like Royalty , the food was excellent , 5X staff and the ports that were chosen were all awesome. After the trip , Scott personally called me to ask about my experience. I highly recommend Scott Grody Travel and the fact that Scott took the time to follow up with me was. ... Read More

              • Gale Wechsler

                November 26, 2019

                very impressive. I definately plan on getting Scott's opinion about all my future traveling. Please feel free to contact me should you have any questions about Scott or my wonderful Vacation. Thanks again Scott , you took amazing care of me. Happy Travels. ... Read More

              • Vivian Karow

                October 07, 2019

                Scott After seeing your commercials as well as your FB page and knowingyou for 40 years, I can attest that you are the best. Back then when I waslooking to make a change and find another agency, my brother, Murray Mintzsaid to me, if you are going to change go for the best and told me to callyou. Over the 40 years after working for you and now just observingeverything you do I must say. Murray was right. You are a first class actall the way. You are a honest gentleman and know the business from A to Z.It was always a pleasure to work with you and admire how you took the bestcare of all your clients. It was always nice to see that after knowing whathappened to other people with other travel agents. ... Read More

              • Diane Zarro Ganz

                July 30, 2019

                Thanks Scott for all the wonderful trips you have arranged for Us and our family. Thanks also for all your philanthropic work! ... Read More

              • Susan P Merkel

                July 30, 2019

                Thank you Scott for all you do for the animals, feeling blessed to have you as a friend. ... Read More

              • Leslie Kennedy

                July 30, 2019

                Hi Scott H. Grody this looks like the trip my fiance, jonathan Gantner an I would like to plan with you. When can we meet with you? I will email you directly. ... Read More

              • Lisa Kimmelman

                September 03, 2019

                Thank you Scott, for being such a caring and detailed oriented travel specialist. In addition to being an exceptional travel professional, making sure all vacations are top notch, your significant philanthropic contributions are so meaningful and appreciated. Thank you Scott for being a top level travel professional in all aspects. ... Read More

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